With the nixi1 APP you will be able to unify the management of communications with your users and clients through the most popular messaging services such as WhatsApp, Instagram, Facebook Messenger, Telegram, SMS, Email or even your own instant messaging application. You will have a tool on your mobile device that will improve the service experience of your operators and your customers.
What does the nixi1 APP offer you?
- Organize conversations by departments or delegations.
- Transversal management of any conversation with other departments.
- Categorize queries or incidents according to their degree of priority.
- Make secure and immediate payments through chat.
- Multi-channel and omnichannel chat connectivity.
- Unify, catalog, and prioritize communication with your customers, all from the same window.
- Offer immediacy of response giving excellent and advanced support wherever you are.
You will never lose a conversation with a client again thanks to the omnichannel that nixi1 offers you!