Description of Digital Transformation Tact’s Replace And Design Functions At Business Speed
Low code paves the way for a more tech-savvy workforce and more opportunities for tech professional’s interview with Don Schuerman, CTO of Pegasystems, and Shelly Kramer, of Futurum Research.
The ultimate digital skill is the ability to change. And for tech and enterprise professionals, the growing ability to quickly adapt or build applications on the fly to meet any situation is a superpower that will not only increase the agility of organizations, but also pave the way for more interesting careers enriched by lifelong learning.
This is what Don Schuerman, CTO of Pegasystems says. In a recent discussion with Shelly Kramer, Senior Analyst at Futurum Research, he stressed the need for flexibility in the development and management of technologies.
“To me, change is a digital skill,” says Don Schuerman. “It's a skill that an organization needs to develop. It's a skill that organizations need to train in their employees - that fluidity, that ease with iteration. I think one of the good things about the past year is that I've seen a lot of organizations learn what agility really means. When you put the pressure of urgency behind things, traditional project approaches go by the wayside, and you just start trying things out and iterating. You deploy an app in five days because you have no choice but to deploy it in five days. And, by the way, if there are things that we missed, we will have them next time. Or we can learn that we didn't really need it initially. "
Involve employees in the digital transformation
In addition to a tech-savvy workforce, there is a part of the workforce that needs retraining and upgrading, and low code is a way to bring people into the changing dynamics of today's businesses. “It's a great opportunity to take people who are smart, who understand the business, who understand the customers, who understand the goals, and add that ability to their professional skills,” notes Shelly Kramer.
“I have had the opportunity to speak with some of these people, and you see their eyes light up on how their function has changed, and they feel that they are able to contribute. You hear them say things like: "before, I never thought I could write code, and here I am building some automatisms". It's a change of game; it's a change of life. "
For the most part, employees want to be involved in the digital transformation, continues Shelly Kramer, citing research from the workforce. “They just didn't know how, and we weren't asking them, we weren't asking them. They feel that they could provide solutions and that they could bring the real world understanding of what is needed, how to get there, how to best serve customers, and how to best refine their own processes or jobs. "
Bet on the low code
Opening up technological capabilities to the workforce also helps IT professionals as they often have too little time and resources to deal with every problem or opportunity that arises. “You bring users, stakeholders, directly into the conversation,” says Don Schuerman. “These are the people who actually know the systems they use today.
They know where the sore spots are. They know where the process is wrong. They know where they need to make all kinds of manual efforts to meet customer needs. Now you give them the tools to correct and improve the process. You give the people on the ground who really knows where the problems are the opportunity to solve them themselves. "
It is also a personal and organizational learning process, which helps to “overcome the fear of going fast and failing early,” says Don Schuerman. “Low code makes this possible,” he adds. “The career paths of the future will be much smoother. You will be a frontline business operations manager and then maybe you will learn low code skills and maybe lead a low code agile team that deploys an application for a while and then you will be in charge of nature continues of this application. Then you may be able to learn some process improvement skills. You will constantly learn new things, and your role will constantly evolve, as the needs of the business and the possibilities offered by technology will change. This is the world we are going to live in.”